24/7 NurseInfoLine

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24/7 NurseInfoLine 2017-06-29T23:16:33+00:00

Overview Facts

  • HealthInfoLine – 24/7 Access to Registered Nurses
    • Did you know that 55% of ER visits are not necessary?
    • One simple call to our nurse line can provide plan members with advice on health care decisions, treatment education, and information on hundreds of health and wellness topics.
  • Nurse Advice and Assistance
    • Registered Nurses available around the clock to assist plan members in making healthcare decisions.  No question is too minor, no concern too small
    • Guidance about self-treatment at home
    • Immediate or scheduled visit to their physicians office
    • Triage to Urgent or Emergency Care
  • Cost Savings for the Health Plan and Member
    • Redirection of care to the appropriate setting avoids unnecessary ER and urgent care visits and the associated member copays.
  • Health Information Resources Include:
    • Schmitt/Thompson Protocols
    • Online Audio Library
    • Online Text Library
    • Medline Plus Health Topics
    • All Linked to MCM’s Website